000			00482 a2200157 4500
005			20190821114326.0
008			190821b xxu||||| |||| 00| 0 eng d
020			_a9789332534452
100			_aDALE(Besterfield) et al.
245			_aTotal quality management
250			_a4th Ed.
260			_bPearson Education _c2018 _aDelhi
300			_axxi; 596 pages; illus; _bpapercover; _c24 cm.
942			_2udc _cBK
999			_c87963 _d87963